Phone: +86 183-6818-8833
Phone: +86 158-5710-4888
Service Philosophy
With a scientific approach and meticulous, thorough thinking, we provide clients with practical, actionable solutions.
Customer-centricity: we listen attentively to our customers’ feedback and experiences.
Service Policy
Free remote technical support and technical consultation services (except on public holidays);
Free consulting services are provided on product selection, application solutions, and product usage and maintenance.
Responsible for supervising civil engineering construction and the installation and commissioning of on-site equipment.
Provide timely, on-site technical training to the customer’s relevant personnel at no cost.
If the product develops a defect, it can be replaced or repaired free of charge during the warranty period, and the application software is eligible for one free upgrade.
A spare parts warehouse is in place to ensure prompt service in the event of product malfunctions.
After the warranty period, we provide lifetime product maintenance (at cost only).
We prioritize providing customers with technical support to address product‑related challenges.